Returns & Exchanges
At OnlinePharmacy, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. Please ensure all garments are in their original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.
- 2.Pack Your Items
Securely place the unworn clothing items with all original tags attached into the original shipping bag or a sturdy box.
- 3.Ship It Back
Affix the prepaid return label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.