Frequently Asked Questions
Your guide to shopping the latest trends at OnlinePharmacy.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days, while express options are available at checkout for delivery within 1-2 business days.
What is your return policy for clothing items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, innerwear and earrings cannot be returned.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my package after it has been shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Are your products ethically sourced?
OnlinePharmacy is committed to sustainability and ethical manufacturing. We partner only with suppliers who adhere to fair labor practices and environmental standards.